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Network Associate Analyst in Distrito Federal, Mexico at Logicalis

Date Posted: 11/6/2025

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Job Snapshot

Employee Type:

Full-Time
Location:

Distrito Federal, Mexico
Job Type:

Information Technology
Experience:

Not Specified
Date Posted:

11/6/2025

Job Description

Monitoreo plataformas Cisco, Routers Switches, Access Points, Controladoras Wireless.

Manejo de alertas y eventos en plataformas de monitoreo.

Experiencia de trabajos en NOCs.

Clasificación y priorización de tickets, Triaje.

Atención al cliente final.

Qualificações

Triaje de eventos de monitoreo.

Contacto con TAC Cisco, para crear casos y RMAs.

Seguimiento casos Cisco.

Atención a cliente final en centro de servicios

Identificación de incidentes.

Identificación de problemas.

Escalamiento a N2.

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